Support
To ensure that Showday customers get up and running smoothly, we provide:
Free data conversion for new customers - If you have last year’s schedule in Word or some other computer readable format we should be able to create your Showday schedule from it. Likewise, if you have a computerised list of members we should be able to load them into Showday too. This work is included in the first year’s support fee and would easily save you 90% of the set-up time.
Free updates to latest version. We take note of our customers’ needs and Showday is continually being upgraded. The annual support fee ensures that you receive regular updates.
Full use of the showdayonline web site. Allowing online entries to your show encourages entries and cuts down on data entry time. The annual support fee includes full use of the web site which connects with your copy of Showday to transmit entries received through the Internet
On-line help built into the program. Every part of the program has its own help button.
Fully illustrated user guide - available in PDF format to view or print from the Showday Help menu.
Email response within 24 hours
Immediate phone response during business hours